To add to this , I am recently in the market looking to upgrade my current ADSL package running at 1500kbps and I came across an ad saying this ISP will give a free ADSL2+ Wireless modem if I sign up for a 10mbps package. Sounds good. I proceeded to call. Pleasantries exchanged... Me: "So, you are giving me a free wireless modem, correct ?" She: "Yes" Me: "Is it just plain wireless ? I mean is there a wired option ?" She : " The 10mbps ADSL Transmission speed will only work with a wireless modem... " Me: "huh ?" She: " Yes, because the speed is too fast, we can only use this wireless modem. " Me: "What has the ADSL Upload/Download speed gotta do with how I connect the modem to my router?" She : "I am sorry, Sir - you *HAVE* to use the wireless modem ONLY" Me: "Wait - I dont think I am getting this. I know I need a ADSL2+ modem for the blazing speed of 10mbps, but if it only comes with a wireless option, how do I connect to an existing network of computers, routers that are NOT wireless-enabled" She: "In that case, I recommend you to get a Wi-fi card. These are cards that ... ... ..." Me: "Wait, I dont need an education in Wi-fi. I just need to know what do you tell your calling and interested customers who wants this blazing 10mbps speed and accepts they need a new ADSL2+ modem BUT has no Wi-fi network, equipment to play with or tap-on" She: "I told them - Sorry Sir/Madam. Our advanced ADSL speed requires a wireless option. If you dont have one, it wont work at all and you have to go for a slower ADSL speed. Sorry. " ... I decided to check the ADSL modem brand that is given to subscribers and went into the manufacturer's site to look at the specs ... "...All our ADSL2+ modems comes with a wireless option PLUS 4- Ethernet enabled RJ45 Ports ..." Gosh. I wonder how many customers has she turned away with her knowledge that the ADSL Upload/Download speed is directly tied to the mode at which data is being transmitted from the modem to the connecting machines. Polite as she can be, I admit, BUT if I have a sales force of people like that, I will NOT be able to make any money at all to pay them. <sigh /> End of rant. (c) William Tay 2000-2006 | Architect Consultant http://www.softwaremaker.net/blog Read More...